Lufthansa “FlyingLab” event announced for flight LH452 on 17 Sept

Your FTE Global event experience could start during your flight to Los Angeles as Lufthansa is hosting the ‘Up & Beyond Event by FlyingLab’ on Flight LH452 from Munich (MUC) to Los Angeles (LAX) on 17 September. Your FTE Global event experience could start during your flight to Los Angeles as Lufthansa is hosting the ‘Up & […]

Continue Reading

Detailed agenda now published for EASA Annual Safety Conference 2023 – register now!

A detailed agenda, with information on speakers and panellists, has now been published for the EASA Annual Safety Conference 2023, which will take place in Seville, Spain on September 27-28.  The 2023 edition of the conference will look at the innovations in the aviation industry at the moment and discuss the related safety challenges and […]

Continue Reading

Finavia enhances F&B selection at Helsinki Airport

As part of Finavia’s redevelopment of Helsinki Airport, a major food court has opened in collaboration with SSP, featuring six brands and appealing to its “ever-growing percentage of leisure travellers”. As part of Finavia’s significant ‘one roof’ redevelopment programme at Helsinki Airport, it has opened a major food court in collaboration with SSP, featuring six brands. […]

Continue Reading

Cork Airport introduces new Ryanair express bag check-in facilities

Cork Airport, in conjunction with Ryanair, has installed a series of new self-service, express bag check-in kiosks aimed at shortening check-in queue times and to enhance the overall passenger experience. Cork Airport, in conjunction with Ryanair, has installed a series of new self-service, express bag check-in kiosks aimed at shortening check-in queue times and to […]

Continue Reading

United embracing technology to drive smoother travel experience

As part of its innovation strategy, United Airlines is exploring areas such as robotics & automation to drive a smoother travel experience. Ahead of her participation in the Digital & Innovation conference at FTE Global (Los Angeles, 19-21 September 2023), Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airline’s key efforts to […]

Continue Reading

Air France-KLM digitalises passenger experience at CDG and AMS

Air France-KLM Group is continuing to digitalise the passenger experience at its key hubs, including CDG and AMS, with new self-service kiosks delivering enhanced functionalities such as contactless payments. SITA is upgrading Air France-KLM Group’s existing line-up of 400 self-service kiosks at Paris CDG Airport and Amsterdam Airport Schiphol, as well as other hub airports in […]

Continue Reading

Lehigh Valley Airport launches friendlier security checkpoint

Lehigh Valley International Airport has unveiled a new TSA Security Checkpoint developed with Synect – a Platinum Sponsor of FTE Global (LA, 19-21 September 2023) – to provide a more efficient experience. Lehigh Valley International Airport (ABE) has unveiled a new TSA Security Checkpoint developed in collaboration with Synect – a Platinum Sponsor of FTE […]

Continue Reading

Shanghai Hongqiao International Airport enhances digital journey

Shanghai Hongqiao International Airport is enhancing the passenger experience and operational efficiency with Artificial Intelligence powered solutions and Machine Learning algorithms from ADB SAFEGATE. Shanghai Hongqiao International Airport (SHA) is enhancing the passenger experience and operational efficiency with Artificial Intelligence (AI) powered solution coupled with Machine Learning (ML) algorithms from ADB SAFEGATE. While enhancing its […]

Continue Reading

San Francisco Airport enables travellers to book a virtual health visit

San Francisco International Airport has announced a new resource available to travellers and airport workers: virtual visits from Dignity Health-GoHealth Urgent Care. The service is available 365 days a year. San Francisco International Airport (SFO) has announced a new resource available to both travellers and airport workers: virtual visits from Dignity Health-GoHealth Urgent Care. Passengers […]

Continue Reading

Hamad Airport launches navigation and digital customer service

Hamad International Airport is elevating its passenger experience with innovative digital wayfinding. QR codes are leveraged to provide an easy to use wayfinding solution through different digital touchpoints. Hamad International Airport is elevating its passengers’ airport experience with the introduction of innovative digital wayfinding. QR codes are leveraged to provide an easy to use wayfinding […]

Continue Reading