Category: Travel

easyJet has expanded its twilight bag drop service to Glasgow Airport, as part of new customer initiatives “for a quicker and easier journey”. The service is free for travellers on early morning flights. easyJet has expanded its twilight bag drop service to Glasgow Airport. The free service provides customers on early morning flights with the […]

The inspirational agenda at FTE Global (Los Angeles, 19-21 September 2023) includes a session in the Future Mobility & Customer Journey conference focused on advanced approaches to managing disruption situations for the benefit of passengers, which will be led by Michelle Buckley, Managing Director, Customer Engagement, Southwest Airlines. In this interview, Buckley previews what delegates […]

As part of its commitment to achieve net-zero carbon emissions by 2030, DFW Airport has started construction of an electric Central Utility Plant that will provide sustainably-powered heating and cooling. As part of its commitment to achieve net-zero carbon emissions by 2030, Dallas Fort Worth International Airport (DFW) has started construction of a new, electric […]

Hamad Airport has relaunched its premium valet parking services, offering even greater value-added benefits. The ticketless and cashless process is designed “to ensure the utmost convenience for passengers”. Hamad International Airport has relaunched its premium valet parking services, now offering even greater value-added benefits. The service, available at the departures curbside near gate 1, is […]

Oakland International Airport has completed its $11 million Terminal 2 Security Exit Project. The exit upgrade increases security at the airport and features new art that will welcome passengers to Oakland. Oakland International Airport has completed its Terminal 2 Security Exit Project. The exit upgrade increases security at the airport and features new art that […]

British Airways is showcasing seven stand-up comedy gigs from the Edinburgh Fringe festival throughout August. Spafax has enabled the carrier to showcase the content on its inflight entertainment system. British Airways is showcasing seven distinct stand-up comedy gigs from Edinburgh Fringe comedy festival throughout August. Spafax has enabled the carrier to showcase the content on […]

Emirates has unveiled a collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class, in keeping with its “commitment to providing an exceptional customer experience onboard”. Emirates has unveiled a new collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class. The range features new colour palettes […]

Icelandair is to launch the Crew Solution from BAGTAG – a Strategic Partner of the FTE BIWG. After a successful PoC, it is introducing the innovation to “streamline processes and offer smooth journeys”. Icelandair has announced the launch of the Crew Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group. After […]

Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has partnered with JustCo to launch a pay-per-minute co-working centre in T3, offering 24/7 on-demand access. Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has partnered with JustCo to launch Asia’s […]

Dear industry colleague, I write to extend a personal invitation for you to attend Future Travel Experience Global, co-located for the first time with APEX/IFSA Global EXPO in Los Angeles, September 19-21. Uniquely bringing together the very best of the airport and inflight realms under one roof to reimagine the passenger journey. The theme is […]