How are Mobile Money Agents Protecting Customers’ Data in Uganda? | Blog

“This agent is always reminding us to change our PINs from time to time, especially if we ever get to think that our PINs have been compromised. Also, he is constantly sharing information about the new ways the fraudsters are using to dupe people, so that we are aware and take care.” Safina, 30, female […]

Continue Reading

FIS sees another director resign

Dive Brief: Keith Hughes resigned from the Fidelity National Information Services board last week for “personal reasons,” according to a filing the payments processor made with the Securities and Exchange Commission Wednesday.  The company, known as FIS, said Hughes was already “scheduled to retire from the Board and not stand for re-election” at its upcoming […]

Continue Reading

State of the Climate-Responsive Financial Product Landscape | Blog

As emphasized in CGAP’s Leadership Essay on resilience, low-income communities in emerging markets and developing economies (EMDEs) are hit the hardest by climate-related disasters and environmental impacts. They will need a variety of financial services to adapt and grow more resilient to climate change. Are they getting them?   In order to get an approximate […]

Continue Reading

Can Open Banking Support Financial Inclusion in Nigeria or Elsewhere? | Blog

Open banking has been a hot topic for financial communities around the globe over the last five years, with several countries embarking on a process to solve the distinct challenges in their local markets. Open banking initiatives need to be well designed to harness and deliver the benefits they promise both consumers and financial service […]

Continue Reading

BNPL in Nigeria: Emerging Fintech Innovations for MSEs | Blog

Adebisi, a peri-urban micro retailer in Nigeria, has struggled to grow and expand her business for years as she’s had to rely exclusively on financing from family and friends. However, the recent proliferation of fintechs that provide inventory financing and logistics support for delivery of her purchased stock have gone a long way in solving […]

Continue Reading

When Fiat Fails for Remittances: Testing Cryptocurrency’s Potential | Blog

Cryptocurrency advocates often hail its great advantage over physical money: the ability to traverse borders in nanoseconds with no regard for jurisdictions – just like email. For low-and-middle income individuals living in crisis contexts where transactions to and from abroad are severely restricted, this ability has the power to make cryptocurrency an inclusive substitute for […]

Continue Reading

Financial Inclusion-Friendly G2P: Recommendations for Stakeholders | Blog

The recent COVID-19 pandemic saw an unprecedented response to the expansion of government-to-person payment programs (G2P) as countries adopted new ways to quickly transfer funds to their citizens. The World Bank estimates that roughly 760 million people have received G2P payments digitally since the beginning of the COVID-19 pandemic and that digital payment programs on […]

Continue Reading

Kickstarting CICO Rural Agent Network Innovation: 5 Tips for Funders | Blog

If you’ve been following CGAP’s Cash-in Cash-out (CICO) and funder series, you’ve heard us make the case for why funders should be focusing on CICO rural agent networks and layout recommendations for what funders can do to advance these networks. Our recently published Technical Note provides more details. But how to do so isn’t always […]

Continue Reading