Announcing a New Collaboration Between eBay and OpenAI

The following was originally posted on LinkedIn by eBay Chief AI Officer Nitzan Mekel-Bobrov. At eBay, we’re leveraging the latest advances in AI to redefine the future of ecommerce for enthusiasts. The evolution from LLMs to agentic systems is happening faster than most of us would have predicted just a year ago, and we believe […]

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The Development of a Llama-Based Customized LLM

eBay holds decades of insights we can use to enrich our AI technology and create personalized, magical experiences for our customers. And there are billions of active listings on our platform at any moment with millions of active sellers in 190 global markets. As such, training large language models (LLMs) in the e-commerce domain presents […]

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eBay Design Team Reflects On a Transformative 2024

eBay Design showcases a year of innovation and evolution in a new article celebrating the team’s favorite highlights of 2024. Topping the list is the launch of eBay Evo, a new brand and design system created in-house to deliver consistency and flexibility across the eBay experience. The team also created an eBay Playbook for the launch as […]

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Embracing passwordless authentication with Grab’s Passkey

Abstract This blog post introduces Passkey — our latest addition to the Grab app — a step towards a secure, passwordless future. It provides an in-depth look at this innovative authentication method that allows users to have full control over their security, making authentication seamless and phishing-resistant. By the end of this piece, you will […]

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Turbocharging GrabUnlimited with Temporal

Welcome to the behind-the-scenes story of GrabUnlimited, Grab’s flagship membership program. We undertook the mammoth task of migrating from our legacy system to a Temporal workflow-based system, enhancing our ability to handle millions of subscribers with increased efficiency and resilience. The result? A whopping 80% reduction in open production incidents, and most importantly – an […]

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How we seamlessly migrated high volume real-time streaming traffic from one service to another with zero data loss and duplication

At Grab, we continuously enhance our systems to improve scalability, reliability and cost-efficiency. Recently, we undertook a project to split the read and write functionalities of one of our backend services into separate services. This was motivated by the need to independently scale these operations based on their distinct scalability requirements. In this post, we […]

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Supercharging LLM Application Development with LLM-Kit

Introduction At Grab, we are committed to leveraging the power of technology to deliver the best services to our users and partners. As part of this commitment, we have developed the LLM-Kit, a comprehensive framework designed to supercharge the setup of production-ready Generative AI applications. This blog post will delve into the features of the […]

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Booting Databricks VMs 7x Faster for Serverless Compute

The Databricks Serverless compute infrastructure launches and manages millions of virtual machines (VMs) each day across three major cloud providers, and it is a substantial challenge in operating the infrastructure at this scale with efficiency. Today, we want to share with you some of the work that we have recently done to enable a true […]

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How we reduced initialisation time of Product Configuration Management SDK

Introduction GrabX serves as Grab’s central platform for product configuration management. GrabX client services read product configurations through an SDK. This SDK reads the configurations in a way that’s eventually consistent, meaning it takes about a minute for any configuration updates to reach the client SDKs. However, some GrabX SDK clients, particularly those that need […]

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The Evolution of eBay’s Brand and Design System

Today we’re excited to announce eBay Evo, eBay’s new brand and design system. eBay Evo represents a significant evolution of eBay, aimed at enhancing the customer experience through a modern and simplified approach, ensuring a consistent global presence.  The launch of eBay Evo marks a significant milestone, representing years of dedicated in-house work to deliver […]

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