Author: Ross Falconer

San Francisco International Airport has launched the $2.6 billion Terminal 3 West Modernization project, with the expansion expected to open in fall 2027 and “create an extraordinary airport experience”. San Francisco International Airport (SFO) has launched the Terminal 3 West Modernization, a $2.6 billion construction project that will renovate the existing 650,000 square foot western […]

The first phase of the transformative $2.15 billion PDX Next program at Portland International Airport (PDX) was completed last week with the opening of the upgraded main terminal, while Phase 2 will be finalised in early 2026. In this deep-dive interview ahead of his participation at FTE Global – the ‘CES of Aviation’ taking place […]

Air India has launched the Vista wireless inflight entertainment (IFE) service – powered by Bluebox – across its existing widebody fleet to provide uninterrupted entertainment and enhance overall CX. Air India has launched the Vista wireless inflight entertainment (IFE) service – powered by Bluebox – across its existing widebody fleet to provide customers with uninterrupted entertainment. […]

Alaska Airlines has invested in JetZero to advance innovative aircraft tech. Corporate Partners of the FTE Digital, Innovation & Startup Hub will have an opportunity to tour JetZero’s Hangar at Long Beach Airport ahead of FTE Global 2024. Alaska Airlines has announced an investment in JetZero, a pioneering company developing a new blended-wing body (BWB) […]

Accessibility is undoubtedly an important topic right now and features in FTE’s ‘12 technology and CX trends that can enhance airline and airport operations in 2024’. In part 1 of our focus on accessibility, Hannah Meredith, Senior Manager of Strategic Innovation, Cincinnati/Northern Kentucky International Airport; Kerianne Wilson, Director, Customer Accessibility, Air Canada; Michael Swiatek, Global Chief […]

Airport Authority Hong Kong has launched a Smartphone Express Bag Drop Service as a further development of HKIA’s Flight Token smart technology for “an even more efficient departure experience”. Airport Authority Hong Kong (AAHK) has launched a Smartphone Express Bag Drop Service. A development of Hong Kong International Airport’s (HKIA) Flight Token smart technology, the […]

RIX Riga Airport has revised its roadmap for achieving zero CO2e emissions. The company’s Board has set 2035 as the new target deadline as it strengthens its commitment to sustainability. RIX Riga Airport has revised its roadmap for achieving zero CO2e emissions. The company’s Board has set 2035 as the new target deadline as it […]

Qatar Airways has further enhanced its Business Class experience with the introduction of caviar service on its menu offering. The airline is “committed to continuously enhance our onboard services”. Qatar Airways has announced a further enhancement to its Business Class service with the introduction of caviar service on its menu offering. Starting with 13 routes […]

Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has reopened its SilverKris Lounge at Heathrow Airport’s Terminal 2 following a six-month refurbishment. Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has opened its refurbished SilverKris Lounge at Heathrow Airport’s Terminal […]

Alaska Airlines has redefined its First Class dining experience with the launch of a collaboration with Brandon Jew, an acclaimed chef and owner of San Francisco’s Michelin-starred Mister Jiu’s restaurant. Photo: Ingrid Barrentine, Alaska Airlines Alaska Airlines has redefined its First Class dining experience with the launch of an exciting chef partnership. The collaboration with […]