Author: Ross Falconer

Cathay Pacific has unveiled its all-new Business Class Aria Suite as it further enhances CX. Hear more from Cathay at FTE Global (LA, 28-30 October) and FTE APEX Asia Expo (Singapore, 19-20 November). Cathay Pacific is raising the bar for customer experience with the official unveiling of its all-new Business Class Aria Suite, together with […]

BagsID is a Gold Sponsor of FTE Global – the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024 – and is looking forward to connecting with progressive companies, organisations and individuals that want to help advance the aviation sector. “As a truly global industry, events like FTE Global help to unite the […]

Future Travel Experience (FTE) Global, North America’s largest gathering of air transport executives, will take place from October 28-30 at the Long Beach Convention Center. Co-located with the Airline Passenger Experience Association (APEX) and International Flight Services Association (IFSA) Global EXPO, and supported by Headline Partners Long Beach Airport and Los Angeles Tourism Board, FTE […]

FTE APEX Asia Expo (19-20 November 2024, Singapore) is the region’s largest free-to-attend passenger experience and business performance expo for the air transport industry, and this year’s event will be our biggest and best-ever. The industry’s most innovative suppliers from across Asia and beyond will showcase their latest products, services and solutions designed to help airlines […]

Future Travel Experience is excited to unveil the FTE Airline Digital Transformation Power List Asia-Pacific 2024. Here we shine a light on those who are pioneering new approaches that have the potential to improve travel for passengers and make the industry safer, more efficient and commercially successful. The Asia-Pacific edition champions the most transformative change enablers […]

Riyadh Air is to adopt AI-powered solutions from Sabre for a personalised retailing approach. Hear more from Riyadh Air at FTE Global – the “CES of Aviation” – in Los Angeles, 28-30 October 2024. Riyadh Air, Saudi Arabia’s new digitally-native airline, has entered into a strategic agreement with Sabre Corporation. This will see the airline […]

Texas’ Corpus Christi International Airport has completed construction on a new full-service bar and connected elevated outdoor patio and observation deck – the first of many new passenger-facing amenities. Corpus Christi International Airport (CCIA), which serves the City of Corpus Christi and the Texas Coastal Bend, has completed construction on a new full-service bar and […]

Heathrow – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE Baggage Innovation Working Group – has welcomed the opening of a new Plaza Premium Lounge in Terminal 4. Heathrow – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the […]

American Airlines and Hyatt are enhancing CX by evolving their loyalty program relationship. Hear more from American Airlines at FTE Global – the “CES of Aviation” taking place in Los Angeles, 28-30 October 2024. American Airlines’ AAdvantage program and World of Hyatt have announced that loyalty programs will evolve their relationship to make travel more rewarding […]

Etihad Airways is rolling-out Skypad – an innovative digital tool designed to enhance the inflight experience for passengers. Skypad represents a significant step forward in personalised, efficient air travel service. Etihad Airways is rolling-out Skypad – an innovative digital tool designed to enhance the inflight experience for passengers. Developed in-house by Etihad’s Digital Transformation and […]