Author: Ross Falconer

The world’s most pioneering airlines and airports were recognised for their outstanding efforts to transform the passenger experience and define the future of the air transport industry at the Future Travel Experience Global 2024 Awards ceremony, which took place on 29 October in Los Angeles. The outstanding achievements among our FTE Americas Digital Transformation Power […]

Daniel Coleman, Founder & CEO, Future Travel Experience; William Rumsey, Head of Product – Airport & Customer Ops Airline, British Airways; Keith Walters, Group Transformation Lead, International Airlines Group; Maurice Jenkins, Chief Innovation Officer, Miami International Airport; and Manuel van Lijf, Director Aviation Innovation, nlmtd. Future Travel Experience (FTE) and nlmtd (Unlimited) are delighted to […]

Shannon Airport has joined the global Hidden Disabilities Sunflower initiative. It is the latest in a series of initiatives to make the travel experience at the airport as seamless and inclusive as possible. Shannon Airport has joined the global Hidden Disabilities Sunflower initiative to support more than half a million people in Ireland living with […]

SITA – an exhibitor at FTE Global (LA, 28-30 October) and Platinum Sponsor and exhibitor at FTE APEX Asia Expo (Singapore, 19-20 November) – is to revolutionise Air Niugini’s digital infrastructure. SITA – an exhibitor at FTE Global (Los Angeles, 28-30 October 2024) and Platinum Sponsor and exhibitor at FTE APEX Asia Expo (Singapore, 19-20 November […]

United Airlines is collaborating with the United Spinal Association to further enhance accessibility. Hear more from United Airlines at FTE Global – the “CES of Aviation” – in Los Angeles on 28-30 October. More than 20,000 customers who travel with wheelchairs have already used United Airlines’ industry-first digital sizing tool since it launched in March 2024, with feedback […]

Brussels Airport – a Partner of the FTE Baggage Innovation Working Group – is upgrading its baggage system. Hear more from Brussels Airport at FTE Global – the “CES of Aviation” – in LA, 28-30 October. Brussels Airport – a Partner of the FTE Baggage Innovation Working Group – is continuing to upgrade its baggage system. After […]

Dear industry colleague, I write to share the exciting news that Pittsburgh International Airport (PIT) is hosting the Future Travel Experience (FTE) World Innovation Summit on 13-15 May 2025. This unique, worldwide Summit will unite inventive minds to tackle the aviation industry’s biggest challenges, explore PIT’s pioneering new terminal program, and uncover the city’s vibrant […]

The Port Authority of New York and New Jersey (PANYNJ) has unveiled the EWR Vision Plan to transform Newark Liberty International Airport. Hear more from PANYNJ at FTE Global in Los Angeles, 28-30 October. The Port Authority of New York and New Jersey has unveiled the EWR Vision Plan, a wide-ranging blueprint setting the course […]

Cathay Pacific has unveiled its all-new Business Class Aria Suite as it further enhances CX. Hear more from Cathay at FTE Global (LA, 28-30 October) and FTE APEX Asia Expo (Singapore, 19-20 November). Cathay Pacific is raising the bar for customer experience with the official unveiling of its all-new Business Class Aria Suite, together with […]

BagsID is a Gold Sponsor of FTE Global – the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024 – and is looking forward to connecting with progressive companies, organisations and individuals that want to help advance the aviation sector. “As a truly global industry, events like FTE Global help to unite the […]