Author: Ross Falconer

Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024. Cathay Pacific has expanded its complimentary WiFi service for customers travelling in First or Business Class in the latest enhancement to the airline’s […]

SAS has officially joined the SkyTeam alliance. It will contribute to the alliance’s strategic focus on operational synergies and sustainability, while also “elevating the travel experience for passengers”. SAS has officially joined the SkyTeam global airline alliance. It will contribute to the alliance’s strategic focus on operational synergies and sustainability. SAS customers will also benefit […]

London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it “builds on our commitment to providing one of London’s best passenger experiences”. London City Airport, in partnership with SSP Group, has opened a new restaurant – Hithes – in its departure lounge. The restaurant takes its name […]

London Gatwick Airport has partnered with AccessAble to launch a series of free, bespoke Detailed Access Guides, helping passengers navigate more easily, safely and confidently through the airport. London Gatwick Airport has partnered with AccessAble to launch a series of bespoke Detailed Access Guides, helping passengers navigate more easily, safely and confidently through the airport. […]

Carrasco International Airport has implemented virtual queuing technology from Copenhagen Optimization – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024. Carrasco International Airport has implemented virtual queuing technology from Copenhagen Optimization – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles […]

Plaza Premium Group has unveiled the ‘Infinity Room’ at Hong Kong International Airport. The brand-new premium VIP passenger lounge is designed to offer enhanced luxury, privacy, and personalised services. Plaza Premium Group has unveiled the ‘Infinity Room’ at Hong Kong International Airport. The brand-new premium VIP passenger lounge is designed to offer a sanctuary-like space. […]

The benefits provided by Private Wireless Networks (PWNs) are increasingly clear, including improved network security and enhanced operational efficiency through superior coverage. Indeed, PWNs are vital for those airports and their partners exploring technologies such as the Internet of Things and autonomous vehicles. In this deep-dive article, Eduardo Valencia, Chief Information Officer, Metropolitan Airports Commission; […]

At the epicentre of FTE Global – the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024 – will be the region’s largest and most respected innovation competition – the FTE Americas Innovate Awards. There are three awards categories: Alaska Airlines, Southwest Airlines and Envoy Air/American Airlines Group are shortlisted for Most […]

Qatar Airways has unveiled an immersive experience enabling customers to star in a new global ‘AI Adventure’ film. Hear more from Qatar Airways at FTE APEX Asia Expo, Singapore, 19-20 November 2024. Qatar Airways has unveiled a new global ‘AI Adventure’ film which utilises state-of-the-art technology to reinforce its commitment to developing immersive experiences for […]

Dallas Fort Worth International Airport has started major work on its $9 billion capital improvement plan – ‘DFW Forward’ – which will transform terminals and reimagine the customer experience by 2030. Dallas Fort Worth International Airport (DFW) has started major work on its nearly $9 billion capital improvement plan – ‘DFW Forward’ – which will […]