Author: Quynh Hoang, Lecturer in Marketing and Consumption, Department of Marketing and Strategy, University of Leicester

A Los Angeles jury has delivered a landmark verdict: Meta and YouTube were negligent in the design and operation of their platforms, causing a young woman known in court documents as Kaley, or KGM, to become addicted to social media. The tech giants must now pay her a total of US$6 million in damages – […]

For years, big tech companies have placed the burden of managing screen time squarely on individuals and parents, operating on the assumption that capturing human attention is fair game. But the social media sands may slowly be shifting. A test-case jury trial in Los Angeles is accusing big tech companies of creating “addiction machines”. While […]