Air France is revolutionising its onboard WiFi service. From 2025 onwards, the airline will progressively roll-out an ultra-high-speed connectivity service for a ‘ground-like’ experience. This new service, completely free-of-charge in all travel cabins, will be accessible to customers by logging into their Flying Blue account. Over time, this WiFi service will be made available onboard all the airline’s aircraft, replacing the current offer.
Air France has chosen Starlink for high-speed, low-latency connectivity. During their flight, customers will be able to stay in touch with friends and family, follow all the world’s news live, play video games online, and stream TV, films, and series. The service will be accessible from smartphones, digital tablets, and laptops, and each customer will be able to connect several devices simultaneously.
Customers will be able to access the service by logging into their Flying Blue account, the Air France-KLM Group’s loyalty program. Those who do not yet have a Flying Blue account can create one free-of-charge onboard and in just a few clicks.
As of the summer 2025 season, Air France will gradually equip all its aircraft with this cutting-edge technology, including its regional fleet. During this transitional period, the airline will continue to offer a connectivity service onboard aircraft that are not yet equipped, including a free ‘Message Pass’ for Flying Blue members and a paid offer that covers other needs.
Ben Smith, CEO of Air France-KLM, will talk exclusively at FTE Global – the “CES of Aviation” – taking place in Los Angeles on 28-30 October 2024. He will share insights on the airline’s future plans and strategies for continued growth.
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