Shannon Airport has launched its brand-new mobile app, which is designed to make the customer experience even easier. The new app, available to download for free from the Apple App Store and Google Play Store, includes a range of innovative features designed to ensure the journey through Shannon Airport is as smooth as possible from booking flights, and car parking right through to check-in, and departure.
The new Shannon Airport app offers smartwatch integration, setting a new standard in passenger convenience and technology, with customers able to receive real-time flight tracking updates and push notifications directly to their smartwatch. This means passengers are updated in real-time on the live status of departing and arriving flights, check-in status, baggage carousel information, gate statuses, and flight delays or cancellations.
The app also offer users an Augmented Reality bag size checker, meaning passengers can measure their bag size at home using the measurement tool on the app, to ensure it complies with specific airline guidelines for carry-on luggage.
Car parking is also streamlined with Apple and Google Pay functions allowing passengers to pay for their parking with just the click of a button on their phone. They will also be able to easily locate their car upon their return to Shannon with the ‘Pin My Car’ feature.
Customers will also be able to access Shannon Airport’s route destinations, making the travel planning process even easier, while its interactive map feature enables passengers to easily navigate their way through the airport, from check-in and duty free to the airport’s restaurants and departure gates.
“Here at Shannon Airport, we are committed to delivering a seamless travel experience, focusing on customer satisfaction and innovation,” said Trevor Curran, Marketing Manager, Shannon Airport. “The launch of this new app underscores our commitment to enhancing passenger convenience and embracing cutting-edge technology. We are proud to be the first airport in Ireland to offer app features like smartwatch integration and augmented reality bag size checkers and we can’t wait to see what our passengers think. Customers will also be able to access exclusive discounts and special offers via the app, so we would really encourage people to download it to stay up-to-date with the very latest developments at Shannon Airport.”
