WestJet introduces Extended Comfort for a seamless CX

Travel


WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’ for a more seamless experience.

WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’. The product is the first-of-its-kind for WestJet and is designed to make the overall flight experience more seamless.

The full Extended Comfort experience includes:

  • Seats with extra legroom (3-6 inches)
  • Priority boarding (Zone 2)
  • Early access to overhead bin space
  • Quicker exit upon arrival
  • A distinct section at the front of the Economy cabin
  • A complimentary alcoholic beverage during inflight service (based on flight duration, aircraft type and destination)

“The addition of Extended Comfort reaffirms WestJet’s commitment to providing a diverse range of products to enable guests to choose what best aligns with their travel preferences and budget,” said John Weatherill, WestJet Group Executive Vice-President and Chief Commercial Officer. “Conveniently located at the front of the Economy cabin, guests will benefit from an enhanced experience that is aligned with WestJet’s values of affordability and accessibility.”

Extended Comfort replaces WestJet’s Economy Cabin Preferred seating.



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