The conference agendas for the co-located FTE EMEA and FTE Ancillary & Retailing, taking place in Dublin on 23-25 May 2023, have now been launched with a stellar line-up of customer experience, innovation, ancillary and commercial experts from across the globe.
Under the theme of ‘Tomorrow’s Customer’, the high-level conferences will include topics focusing on innovation efforts around customer experience, digital transformation, commercial and ancillary revenue, inflight innovation, baggage, lounges, operational efficiency, sustainability, and the future of mobility.
Confirmed speakers include senior figures from the likes of Emirates, NEOM Airlines, 777 Partners, Heathrow, Aeroporti di Roma, Lufthansa Group, Hamad International Airport, American Airlines, Swedavia Airports, Air France KLM Group, Meta, Southwest Airlines, Cathay Pacific, Greater Toronto Airports Authority, AirAsia, Mastercard, Cebu Pacific Airline, Alaska Airlines, Vantage Airport Group, Plan3, PLAY Airlines, BEOND, Manna Drone Delivery, airBaltic, Aegean Airlines, ITA Airways, Affinnity, Fast Future, MSM.digital, Threedot, and many more.
