Delta Air Lines has started rolling out fast, free WiFi presented by T-Mobile on select long-haul international routes – a major milestone in the airline’s journey to bringing reliable, streaming quality connectivity to its entire global fleet for free. Most transatlantic flights are expected to be in service with free WiFi by the end of the summer.
Today, free, streaming-quality connectivity is available on nearly 700 aircraft – more than 90% of Delta’s domestic mainline fleet – and the airline expects the vast majority of customers will have access to the product by the end of the year.
“As we continue to roll out fast, free WiFi and the inflight experiences it powers, we’re able to serve customers travelling both domestically and internationally in new, in-the-moment ways,” said Ranjan Goswami, SVP – Customer Experience Design. “The scale at which we’re bringing free WiFi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”
To ensure Delta is delivering the premium service customers expect, the airline is rolling out fast, free WiFi on Viasat-equipped widebody aircraft on a route-by-route basis. Additional routes will be phased in as high-quality, reliable service becomes available. This strategy mirrors the approach taken with domestic installations in 2022.
As free WiFi rolls out internationally, the international WiFi portal will not require a SkyMiles log-in initially. Later this year, all Viasat WiFi-equipped aircraft will officially convert to the personalised Delta Sync WiFi experience unlocked by customers’ SkyMiles memberships for exclusive onboard experiences and offers.
